• Full time, permanent position
• $93,237 + 11% Superannuation
• Based at Doncaster, Victoria (Hybrid Arrangement)

Expertly support and empower older adults through exceptional customer service. Utilise your extensive health and aged care experience to make a meaningful impact in our community.

Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and home care, it is our focus to ensure that Manningham remains a liveable and harmonious place to reside, work and visit.

Quality of life is a key focus in our community. At Council, our job doesn’t end at infrastructure and open spaces. We provide a range of home and community based services designed to support residents to live independently and maintain vital community connections. We are always looking for ways to improve our residents’ lives.

We’re constantly transforming our organisation to best support the needs of our local community. And we are looking for a new game changer to join the team. A high performing individual who wants to shape positive and inclusive outcomes for our community. You’ll have the opportunity to take ownership of your work while developing and testing new ideas within a culture of learning to deliver excellent outcomes for Manningham.

About the Role

As the Navigation and Community Support Officer, you will play a pivotal role in providing accurate advice and proactive assistance to older individuals and carers, ensuring they navigate the aged care system with ease. Your expertise will drive impactful initiatives and foster effective relationships with service providers, contributing to a meaningful difference in the lives of our community's older adults.

Skills and Experience

• Hold a tertiary or post-graduate qualification in health, social services, or related field and/or or demonstrate knowledge and experience in providing information, linking, and advocacy for older people.
• Have extensive experience in the health and aged care service delivery sector, with a deep understanding of the complexities associated with healthy aging, the community sector, and strategic direction.
• Showcase skills in supporting individuals to comprehend information and options related to the aged care system, as well as in accessing services and supports of their choice.
• Demonstrated ability to actively contribute to the continuous quality improvement of a service in response to organisational changes, policy contexts, or other practice-related issues.
• Exhibit effective time management skills, including planning, organising, and prioritising workloads to meet deadlines.

Click here to view position description!

How to Apply

Click APPLY to submit your up to date CV and cover letter addressing the key requirements of the role under the “Who are you?’ section of the position description. For a confidential discussion please contact Vanessa Bove, Special Projects Lead – Connected Communities on 03 9840 9351.

For all other enquiries regarding the recruitment process, please visit http://www.manningham.vic.gov.au/work-for-us

Applications close on Wednesday 30 August 2023 at 5.00pm

Council recognises the benefits of a diverse workforce for its employees and customers.

To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds.

Manningham Council have a number of policies and practices to help support our staff, including a Working from Home policy, flexible work practices and an IT infrastructure to support various communication methods when working remotely.

If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Manningham Council is a child safe organisation and, as such, applicants may be required to hold a Working with Children Check.